Short answer
Not always, but many overseas buyers start with one. A good Surat agent shortlists suppliers across many markets, checks quality, consolidates goods into one shipment and handles export paperwork, in exchange for a commission.
Agents are most useful when you buy from several suppliers, cannot visit in person, or need help with documents. Choose carefully:
Many agents work from buildings such as Belgium Square and World Trade Center.
Tell us what you're looking for and we'll point you to the right market or supplier.